Top Rated Roofing Company in Oregon City, OR
At Reliance Roof Pros, we have eliminated the #1 cause of frustration and complaints when it comes to roof replacement and repair—the salespeople.
You read that correctly. At Reliance Roof Pros, we do not employ Salespeople.
Based on interactions and feedback from hundreds of homeowners like you, you told us that you oftentimes felt uncomfortable dealing with salespeople. You didn’t really know if you could trust the salesperson you were dealing with because of the inherent conflict of interest that occurs when the salesperson gets paid based on how much you buy.
By Eliminating Salespeople We’ve Eliminated Homeowner’s Biggest Roofing Concerns Like:
1. Overspending
Since Reliance Roof Pros Technicians do not get paid based on how much you spend, there is no incentive to sell you more than what you need.
Simply put, the recommendations you receive from Reliance Roof Pros will address your roof’s needs and your goal, nothing more.
If a simply and basic repair is what your roof needs right now, then that’s what will be recommended. Actually, if your roof doesn’t need any work at all, you’ll receive that recommendation as well.
2. Surprise charges presented after the project has started
One of the most prevalent “trick of the roofing trade” is to provide the lowest initial quote to you to buy.
However, once the project starts and the roof has been torn off of your home, the contractor has the ability to surprise you with news that they have encountered “unforeseen problems and issues” that must be addressed, at an additional cost of course, of which the salesperson gets a commission.
There is no benefit to a salesperson to thoroughly inspect your home to determine the full scope of the work because of the increased risk of no longer being the lowest quote. Since the salesperson is more concerned about their commissions than providing you with a complete and transparent diagnosis of your roofing problem, it is in the salesperson’s best interest to leave out important details that can cause their quotes to be higher than their competition’s quotes.
At Reliance Roof Pros, we provide you wish the industry’s most detailed proposal. Our Roof Technicians thoroughly inspect and photograph your roof, attic, and overall building envelope to determine exactly what is occurring with your roof. Then we provide you wish the findings, educate you on exactly what is happening with your roof, and then work with you to design a solution that meets your need and budget.
3. Overselling the installation crew’s abilities to deliver
The job of the salesperson is to sell the project.
Unfortunately, the fulfillment of the project is often seen as the responsibility of a different division of the company. This is why the salesperson often is no longer seen or involved once the contract is signed.
At reliance Roof Pros, our Roof Technicians are fully trained to accurately diagnose a problem and specify what is needed on the production side. They are involved every step of the way to ensure that what is agreed upon by you and the technician is exactly what is installed and provided.
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