A Roofing Contractor in the Portland Metro Area Designed by Homeowners for Homeowners

The Portland Metro Area roofs deal with something most of the country never has to think about seriously: nearly eight months a year of the Pacific Northwest’s characteristic wet weather, shaded further by the dense tree canopy that fills so many of our established neighborhoods. That combination of sustained moisture and heavy shade makes moss and algae growth the defining roofing issue here, not the hail or sun damage that dominates roofing conversations in drier parts of the country.

Portland City adds its own wrinkle on top of that. Much of the city sits on the bluffs above the Willamette River, and homes at different elevations across the city’s terraced landscape face varying drainage and moisture exposure depending on where they sit relative to the river below.

We build every inspection and every recommendation around these specific conditions, not a generic checklist that could apply anywhere in the country.

You read that correctly. At Reliance Roof Pros, we do not employ Salespeople.

Based on interactions and feedback from hundreds of homeowners like you, you told us that you oftentimes felt uncomfortable dealing with salespeople. You didn’t really know if you could trust the salesperson you were dealing with because of the inherent conflict of interest that occurs when the salesperson gets paid based on how much you buy.

LEARN MORE …

1. Overspending

Since Reliance Roof Pros Technicians do not get paid based on how much you spend, there is no incentive to sell you more than what you need.

Simply put, the recommendations you receive from Reliance Roof Pros will address your roof’s needs and your goal, nothing more.

If a simple and basic repair is what your roof needs right now, then that’s what will be recommended. Actually, if your roof doesn’t need any work at all, you’ll receive that recommendation as well.

Moss and Algae Growth The combination of our long wet season and tree-shaded roofs creates ideal conditions for moss and algae buildup, especially on north-facing slopes. Left untreated, moss traps moisture against the roof surface and accelerates shingle or shake deterioration.

Cedar Shake Deterioration A lot of older Portland-area homes still carry original cedar shake roofing, and cedar needs a proper drying cycle to hold up. Our sustained wet season doesn’t always allow that, which is why splitting, cupping, and rot show up more here than in drier climates.

Clogged Gutters and Water Backup With so much tree cover across our service area, gutters fill with needles and leaves faster than homeowners expect, and a clogged gutter during our rainy season can mean water backing up under the roofline instead of draining away.

Poor Attic Ventilation Trapped moisture under the roof deck contributes to condensation, mold risk, and material breakdown from the inside out, an issue that’s easy to miss until it’s already affecting your roof’s structure.

Leaks From Failed Flashing or Moss Damage Most of the leaks we find aren’t from one dramatic storm. They’re the slow result of moss damage, aging flashing, or gutter backup that finally gives way once a heavier rain event tests it.

3. Overselling the installation crew’s abilities to deliver

The job of the salesperson is to sell the project.

Unfortunately, the fulfillment of the project is often seen as the responsibility of a different division of the company. This is why the salesperson often is no longer seen or involved once the contract is signed.

At Reliance Roof Pros, our Roof Technicians are fully trained to accurately diagnose a problem and specify what is needed on the production side. They are involved every step of the way to ensure that what is agreed upon by you and the technician is exactly what is installed and provided.