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Top Rated Roofing Company in Oregon City, OR

Reliance Roof Pros LLC | Lake Oswego | New Roof | Malarkey Vista AR | Antique Brown | Roof System

At Reliance Roof Pros, we have eliminated the #1 cause of frustration and complaints when it comes to roof replacement and repair—the salespeople.

You read that correctly. At Reliance Roof Pros, we do not employ Salespeople.

Based on interactions and feedback from hundreds of homeowners like you, you told us that you oftentimes felt uncomfortable dealing with salespeople. You didn’t really know if you could trust the salesperson you were dealing with because of the inherent conflict of interest that occurs when the salesperson gets paid based on how much you buy.

 

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Metal Roofing

By Eliminating Salespeople We’ve Eliminated Homeowner’s Biggest Roofing Concerns Like:

1. Overspending

Since Reliance Roof Pros Technicians do not get paid based on how much you spend, there is no incentive to sell you more than what you need.

Simply put, the recommendations you receive from Reliance Roof Pros will address your roof’s needs and your goal, nothing more.

If a simply and basic repair is what your roof needs right now, then that’s what will be recommended. Actually, if your roof doesn’t need any work at all, you’ll receive that recommendation as well.

2. Surprise charges presented after the project has started

One of the most prevalent “trick of the roofing trade” is to provide the lowest initial quote to you to buy.

However, once the project starts and the roof has been torn off of your home, the contractor has the ability to surprise you with news that they have encountered “unforeseen problems and issues” that must be addressed, at an additional cost of course, of which the salesperson gets a commission.

There is no benefit to a salesperson to thoroughly inspect your home to determine the full scope of the work because of the increased risk of no longer being the lowest quote. Since the salesperson is more concerned about their commissions than providing you with a complete and transparent diagnosis of your roofing problem, it is in the salesperson’s best interest to leave out important details that can cause their quotes to be higher than their competition’s quotes.

At Reliance Roof Pros, we provide you wish the industry’s most detailed proposal. Our Roof Technicians thoroughly inspect and photograph your roof, attic, and overall building envelope to determine exactly what is occurring with your roof. Then we provide you wish the findings, educate you on exactly what is happening with your roof, and then work with you to design a solution that meets your need and budget.

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Reliance Roof Pros | Asphalt | Shingles | Beaverton

3. Overselling the installation crew’s abilities to deliver

The job of the salesperson is to sell the project.

Unfortunately, the fulfillment of the project is often seen as the responsibility of a different division of the company. This is why the salesperson often is no longer seen or involved once the contract is signed.

At reliance Roof Pros, our Roof Technicians are fully trained to accurately diagnose a problem and specify what is needed on the production side. They are involved every step of the way to ensure that what is agreed upon by you and the technician is exactly what is installed and provided.

Client Reviews

EXCELLENT
64 reviews on
Danny Johnson
Danny Johnson
February 20, 2024
Our roof was replaced 2/7/24 to 2/14/24 by Reliance Pros. Matt Krill came to our house, spent considerable time explaining the process and listening to our needs and then followed up with a professional written estimate which included exactly what would be done and the materials to be used and offered a few options, all of which we took. Never at any time did we feel pressure and he was always available to answer our questions. Once the project started, the communication between the crew and the office was so smooth. Carlos kept on top of it completely. And the crew was hard working, very willing to answer questions, kept us aware of their schedule, were here working whenever weather permitted. Cleanup was great- all the debris was picked up, the gutters cleaned out and construction materials including the dumpster and portapotty were removed within 48 hours. The final bill was exactly what we expected - no surprises. It was a great experience and we would highly recommend Reliance Roof Pros. Thank you Matt, Carlos, Jacob, Casey, Mike and everyone else. Danny and Lynn Johnson
Jamie Cormier
Jamie Cormier
January 11, 2024
I don’t have words, Reliance Roof Pros has the best customer service hands down. We’re approaching winter and as the temps dropped we were reminded of a leaking roof vent that flew off over two years ago. Casey came out immediately to inspect the situation despite this being our property managements negligence. He was highly informative, kind, and courteous. He even complimented my artwork! Once the bid was submitted I forwarded the information to my property management which lit a fire under their behinds to move on this project. I was disappointed to not be able to move forward because they’re not under contact but regardless Casey and his team acted quickly, diligently, and most importantly kindly. I hope if you have a roofing need and have read ALL this you go with Reliance Roof Pros, they’ll leave a smile on your face!
Frank Torres
Frank Torres
January 10, 2024
From start to finish of Clear expectations were set with Reliance Roof Pros The initial quoting from Casey Coloma, to the scheduling with their PM Carlos and then actual crew doing the Project in very quick and professional outcome over the Holidays between Xmas and New Years (Small window of 5 days) to complete. The crew was phenomenal and did an outstanding Job ( organized, professional, and friendly). On top of all that working with My solar company for removal and reinstallation. So got a brand new roof within less than a month and we are very happy with the outcome and product. My recommendations are 5 stars. Thank you again Reliance Roof Pros!!!
Harish Sukhwani
Harish Sukhwani
January 10, 2024
Great service, right from inspection to installation. Mike identified the low air intake problem, did the math to suggest how much more intake we need. Way more diligent than the other company I was working with. The installation team was great too.
Brian Kearns
Brian Kearns
January 7, 2024
Reliance Roof Pros did a great job.
Catherine Miller Crowte
Catherine Miller Crowte
December 29, 2023
Very professional, amazing follow-up and follow-through and excellent customer service. Reliance did the roof on my personal home and they have done work on homes for clients of mine (I am a real estate Broker) and they continue to meet and exceed my expectations.
Kay Hartgrove
Kay Hartgrove
December 19, 2023
Our new roof looks wonderful but the best part of the process is the peace of mind knowing our investment is now protected. Our skylight had started to leak and I started calling roofing companies. Reliance Roof Pros are the only company who returned my call and came the next day to check the issue and give an estimate. These guys kept me in the loop with calls and emails. Our weather here makes timelines move up or back depending. They arrived when they said and took off old and put on new in about 2 1/2 days. And picked up afterwards. Thanks to all for a job well done and for answering my many questions with patience.
Karen Wutzke
Karen Wutzke
December 4, 2023
Attention to detail! Reliance took care to provide the best match with our ADU and gave us a great new roof. Professional and extremely tidy - we are very pleased!
Terence Rokop
Terence Rokop
November 30, 2023
Reliance/Cooper Mountain were responsive and proactive in communication throughout, detailed in their proposed plans, and helpful in financing. They offered a cool selection of tiles with some environmental credentials and suitability to the PNW. The crew were friendly and considerate of space, and we got a compliment from a neighbor while they were putting it up on the work in progress. Our whole household is very happy with the finished roof. Thank you!

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